INTRODUCTION

This Privacy Policy helps you understand what Personal data we collect, why we collect it, what we do with it and the choices you have, including how to access and update information. Our policy applies to you if you use our products in store, over the phone, laptop, online, through our websites or interact with us on social media.

YOUR SECURITY

When you shop with us you trust us with your data. We’re a company that puts you, our customer, first, respecting you as an individual but also as a member of our community. We listen to our customers to understand your expectations and make sure these are reflected in our business decisions. We’re committed to maintaining your trust and confidence. In this Privacy Policy, we’ve provided details on when and why we collect your personal information, how we use it, the very limited conditions under which we may disclose it to others (where direct marketing is concerned only with your explicit permission) and how we keep it secure.

INFORMATION WE COLLECT

We collect personal information about you when you visit one of our stores, use our Websites (“Websites”), or if you communicate with us by phone, e-mail and social media. We refer to our Websites collectively as “Online Services”.

The types of personal information we collect includes:

• Personal details such as your name, address, date of birth, email address, phone number and other contact information Transaction information, such as the product you purchased, its price, your method of payment and your payment details.
• Information about you like your employment details, financial position and information taken from identification documents like your passport or driving licence when we review your application for insurance or loans offered by selected third parties partners
• Your account information – such as dates of payments owed and received, the subscription services you use or any other information related to your account

The situations when you provide personal information could include when you:

• Purchase products at our stores or through our contact center
• Request to receive marketing or other communications
• Submit information when you’re providing feedback

HOW WE USE YOUR INFORMATION

The law on data protection sets out a number of different reasons for which a company may collect and process your personal data. These are set out below.

When we’re required to enter into a contract with you

• We use your personal information to process your orders and payments or to give you a refund.

When we’re required to comply with our Legal Obligation

We’ll use your personal information to comply with our legal obligations including:

• To identify you when you contact us
• To verify the accuracy of data that we hold about you
• To assist the Revenue Commissioners and/or the Police and/or other regulatory bodies in relation to an investigation by a public authority.